Togethermore.

Blue Assistance was set up in 1993 because of the need of the Reale Group Companies to provide extra value to their Members/Policyholders by opening up to the world of services.

Blue Assistance activities start by providing Reale Group Companies with its specialist experience in the health settlements field, through the quality and savings on payments made directly to its own network of licensed health structures. Blue Assistance guarantees quality and efficiency of services through a highly selective network of professionals and licensed structures. Continuous specialisation of the licensed networks, high level of professionalism and the competence of the internal staff make Blue Assistance activity into a quality system that is the only one of its kind on the market.

Over the years, the Company established itself in planning, setting up and providing assistance and services for individual persons, families, assets and companies. Today it meets the needs of the assurance Companies of Reale Group with tailor-made solutions, which are modular and set up to meet their needs, as well as those of their Members/Policyholders. The experience and constant presence in the market, the ISO 9001 quality certification together with the engineering of instruments and optimisation of processes prove the value of Blue Assistance and the high-quality level of its range of products. Services become true instruments of competitiveness for the Reale Group Companies. The Company has more than 100 employees and manages around 1,500 health and assistance products.

COMPETENCE: knowledge, technical specialisation and attention to the relationship.

CONVENIENCE: tailor-made quality and industrialisation of processes.

COMPLETENESS: all areas covered in terms of range and modularity of solutions.

COLLABORATION: joint pathway with business interlocutors and satisfaction of end customers.


THE BLUE ASSISTANCE RANGE. A WORLD OF SERVICES WITHIN REACH.

Blue Assistance is constantly devoted to enriching its core activities and developing innovative answers for business and companies. Recent years have seen optimisation of the range, with increasing industrialisation of processes, web-based evolution of services and claims handling, the opening to multi-channel possibilities and the introduction of on-line integrated interactions between all the stakeholders.

6 DIFFERENT AREAS

Six different areas designed to guarantee a complete range and personalised, modular solutions able to meet the growing needs of assurance companies, corporate entities and their Clients.

1
HEALTH
  • Complete, personalised solutions for governing and management of health products

  • Handling of health cases in direct form and by reimbursement

  • Handling of dental cases and treatment plans with control over repetition and compatibility

  • Formulation and management of pathways for prevention

2
ASSISTANCE
  • Assistance operational centre 24hrs

  • Personal health assistance

  • Medical advice by telephone 24hrs

  • Psychological support

  • Homecare and welfare. Technical intervention for the home

  • Roadside assistance for vehicles. Travel Assistance

  • Assistance for professionals and businesses

3
CONSULTANCY
  • Products design consultancy

  • Technical risk assumption consultancy

  • Medical risk assumption consultancy

4
HIGH SPECIALISATION
  • Case management

  • Employee medical checks call out service

  • Home medical assessments

5
OPERATIONAL CENTRE SERVICES
  • Op. centre MULTI-SERVICE 24Hrs

  • Customer Service for Companies

  • Claims operational centre

  • Help Desk for sales functions

6
MYNET.BLUE

Fully web-based range of services for access to licensed networks of:

  • Dental surgeries

  • Health structures

  • Physiotherapists and online medical advice.

  • Board of  Directors

    Chairman

    DIEZ Dott.ssa Graciana

    CEO

    MAZZUCCO Sig. Marco

    Director

    FACCHINETTI PULAZZINI Avv. Giovanni

    Director

    FILIPPONE Dott. Luca

    Director

    RECCHIA Dott. Giuseppe

    Director

    WOONING Sig.ra Marie Hélène

  • Board of   Auditors

    Chairman

    ASCHIERI Dott. Edoardo

    Acting Auditor

    BARRECA Dott.ssa Barbara Maria

    Acting Auditor

    BERALDI Dott. Mario

    Substitute Auditor

    ISAIA Prof.ssa Eleonora

    Substitute Auditor

    LEVIS Dott. Marco

  • Top Management

    General Manager

    BORTOLAMI Dott. Sergio

Terms of office:
Board of Directors: 2023/2025 (until the Shareholders' Meeting to approve the financial statements as at 31/12/2025)
Board of Statutory Auditors: 2023/2025 (until the Shareholders' Meeting to approve the financial statements as at 31/12/2025)

To find out more about Blue Assistance visit the corporate website: www.blueassistance.it

Blue Assistance S.p.A.
Via Santa Maria, 11
10122 Turin (Italy)
Tel. +39 0117417511 - Fax +39 0117417812
e-mail: blue.assistance@blueassistance.it
Certified e-mail address: blueassistance@pec.blueassistance.it